Tuesday, 3 June 2014

The Experts. How to get ahead as a facialist - Ole Henriksen

Ole Henriksen opened his first clinic in LA in the early 70's. Since then he's gone on to build a huge empire including his own eponymous brand and has a huge following - including me.

I sat down with Ole and asked him for his top tips for any facialist/student aesthetician trying to build their experience/break into the industry.
I asked for five tips - being Ole he delivered - and then some!
  • have a passion - this is number one - always
  • find the best school that you can afford
  • apply yourself - aim to be the best
  • success in life is all about discipline 
  • read everything you can - books, magazines, blogs - everything related to the industry
  • aim to graduate with honours or distinction 
  • do your research and apply to the best spa or clinic in your area
  • go out and sell yourself

Trade test...
  • offer to audition if necessary (trade test)
  • plan well head of time
  • arrive 30 minutes early - for your trade test and for the job when you get it
  • set up your room the way you like it
  • show off your skills - this is no time to be shy
  • execute a beautiful, fluid treatment

When you get the job...
  • apply yourself wholeheartedly
  • be early, presentable and ready - every single day
  • make an impression and build a following

During treatments...
  • ask your client about their concerns
  • engage them
  • be brilliant at skin analysis
  • educate your client
  • treatments should be indulgent and pampering but effective.
  • split your treatments into 3 parts:
    opening - prep and skin analysis
    middle - cleansing/steam/extractions
    end - massage, soothe, pamper
  • do not hard sell
  • talk to them about their diet and lifestyle

  • call them in between visits to see how they are getting on and how their skin reacted to the treatment

Branch out on your own...
  • build a big following - you are there to serve your clients
  • always remember - Success is a gift
  • never go through the motions during your treatments
  • customize your treatments

And having so many of my own - I asked Ole for his pet peeves when it comes to treatments

  • noisy treatments - be organised - your client doesn't want to hear you clanging bottles all over the place
  • never leave your client unattended - so unprofessional
  • being too heavy-handed - you need your treatment to have fluid of movement
  • long fingernails - so uncomfortable for the client and so unhygienic
  • an unprepared, messy treatment room - no excuse
  • being unengaged - which brings us back to number one - show your passion to every client - and if you lose your passion, change jobs - it's not fair to people who pay good money for an expert treatment

The brilliant Ole Henriksen launches on QVC UK on Wednesday 4th June at 6pm for a full hour.
He has further shows through the week:
June 4th @11pm
June 5th @8pm
June 6th @ 9pm

Huge thanks to Ole for his help - and if you haven't seen him in action you must catch him on QVC - you won't be disappointed. 


  1. great tips! x

  2. Great post! I've been using the Ole Henriksen lemon strip flash peel lately, and have really been impressed. It's not too harsh, but works!!

  3. Hi Caroline! How gave you been thus week? : ). I remember that Sephora in US does or did sell Ole Henriksen.

    I wanted to ask you please Caroline, after using BR P50 1970 exfoliant or would it be suitable to use La Roche Posay Serozinc right after that or would using a rose water and glycerine spray afterward be better for me? I have oily, sensitive and acne prone skin not to mention a bit of a rash on most of my face at the moment. I bought BR Masque Vivant too. Can you suggest how many times a week I should be using it please?

    What is your opinion on Natura Bisse please? How do you feel about the French line Garancia? Garancia's Diabolique Tomate Water Cream sounds interesting enough to try but they also make cleansing balm or paste I should say with zinc and sulfur. As a daytime moisturiser I'm torn between Garancia's tomato based water cream and Guinot Logue Vie Cellulaire. Thank you for all your help Caroline <3

  4. I can't wait to see the products on QVC later.

  5. Thanks Caroline!

    Just a quick comment to say thanks for everything - you've inspired me to write a blog post (featuring 99% of what you have taught me) on my personal blog. I'd be honored if you checked it out... not even that... just knew it existed. :)

    So there you are, if you've read this - mission accomplished!


    It will be up tomorrow.

    Ahhh thanks again, you lovely lady!

  6. Oh, I'd love to know from Ole who is the person he was the most proud of treating / helping get better skin out of his celebrity book! :) Hopefully he can tell us more!

  7. Ahh his skin is incredible! Need to invest in some Ole.


  8. Ole is such a lovely man and his positive energy stays with you. I love the power peel easy and good results

  9. Really useful post, especially as a newbie facialist. Thanks Mrs H & Ole x

  10. I was wondering if someone could help me with the qualifications part. Do you need to have an NVQ in beauty to become a facialist or can you pure just do a course in facials?