Wednesday, 16 April 2014

Official Statement from Clinique


I've received a lot of comments lately stating that this balm, beloved by so many of us, is being discontinued. I asked Clinique for a statement - and received this today:

'We can confirm that Clinique Take The Day Off Cleansing Balm is not being discontinued. We are extremely sorry for any confusion caused at counter.

Due to the overwhelming increase in demand of the Balm, we are constantly working to increase supply to fulfill orders.

We have over 3,000 units of the Balm due into our warehouse at the end of April, and stock should begin to hit the majority of stores w/c 12th May.'

Hallelujah! Also: anyone who says blogs don't sell product is CRA-ZEE.
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59 comments:

  1. Leanne Marshall16 April 2014 at 14:43

    Brilliant! :) xxx

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  2. ahhhsoNeo16 April 2014 at 14:57

    wow, the power of the blog! Thanks for putting all the rumours to bed.

    ReplyDelete
  3. Krissa16 April 2014 at 15:05

    Oh thank god! Now they just have to get it on the nordic marked, so annoying having to order it online! I mean, we get Clinique here in Iceland but not this product, ughh, so annoying!!

    ReplyDelete
  4. Leanne Marshall16 April 2014 at 15:05

    Brilliant! :) xxx

    ReplyDelete
  5. Anonymous16 April 2014 at 15:12

    Yay for Clinique! Double yay for Mrs Hirons!

    Also, what in-flight routine/products would you recommend for a skint student in her early 20s who spends all her money on skincare and 2-3 hours flights? I know you recommended a lot of products for longer flights, but is it necessary for short, albeit frequent, flights? (normal-ish skin)

    Thank you for the awesomeness! xx

    ReplyDelete
  6. Anonymous16 April 2014 at 15:12

    Hello! Quick question, the Clinique balm is my first cleanse, but a good second cleanse? I have acne/spot prone skin with a lot of redness and on the oily/unbalanced side. Thanks! (Loooove the blog)

    ReplyDelete
    Replies
    1. from juniper16 April 2014 at 16:20

      I use the balm twice. It works really well :)

      Delete
    2. Robyn16 April 2014 at 16:38

      I'm not Caroline, but it sounds like I have very similar skin to you and I started using Caroline's recommendation of Anthony Logistics Glycolic Facial cleanser (it's for men but what's the difference other than it's cheaper?). I get much fewer spots now and my redness around my nose is slowly clearing!

      Delete
    3. Robyn16 April 2014 at 16:46

      I'm not Caroline but my skin sounds very similar and I followed her recommendation of Anthony Logistics Glycolic facial cleanser and my skin has definitely improved!

      Delete
    4. liv17 April 2014 at 09:48

      Hello, I use the Ren clear calm clay cleanser after this balm, it feels and smells really nice, makes me feel very clean

      Delete
  7. carolgrace16 April 2014 at 15:26

    It's a great cleanser and is regularly out of stock but great value for money and good for sensitive or reactive skin like mine yay

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  8. Anonymous16 April 2014 at 15:55

    This is so good to hear!! Now if you could just get Clarins to bring back the comfort cleansing cream....

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  9. Unknown16 April 2014 at 16:13

    Thank jeebus for that! I was starting to panic :)

    http://edinburghstylejunkie.blogspot.co.uk

    ReplyDelete
  10. Martha C16 April 2014 at 16:40

    In Spain is discontinued so i use the Clarins cream clean
    Thanks

    http://themarthalist.blogspot.com.es/

    ReplyDelete
  11. ThisGirlLovesChic16 April 2014 at 16:50

    i love this stuff!

    This Girl Loves Chic

    xx

    ReplyDelete
  12. Jessica Ring16 April 2014 at 16:51

    I had no problem picking it up over the weekend at Macys.. Well.. the counter girls were less than nice, but I got the product in the end!

    ReplyDelete
  13. Jen16 April 2014 at 17:13

    I bought this based on your recommendation and couldn't be happier with it. You definitely sold this girl a product!

    ReplyDelete
  14. Unknown16 April 2014 at 18:23

    oh m glad to know tht.cuz i was looking to get this product and hopign to settle on it since i find emma hardie expensive

    http://sarazbeautytonic.blogspot.co.uk/

    ReplyDelete
  15. Els16 April 2014 at 18:50

    I wish they actually even sold it in Belgium... :(

    ReplyDelete
  16. Samantha16 April 2014 at 19:12

    Glad to hear. I started to panic when I read the heading line of your post. Keep up the great work Mrs. H!

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  17. Lynn16 April 2014 at 19:14

    Och I soooo wanted to love this product, but it made my eyes so swollen!

    ReplyDelete
  18. Carola Svedberg16 April 2014 at 19:32

    Wooohooo ! I hope they will have it in stock when I come to London the 12th of May !

    ReplyDelete
  19. Unknown16 April 2014 at 19:58

    This little devil can be hard to find but I myself am on my 4th tub! (slightly obsessed).
    Have also just read a poor review of this balm advising people not to buy it... MADNESS!

    ReplyDelete
    Replies
    1. Jenny17 April 2014 at 12:53

      Everyone's skin reacts differently, so I wouldn't call it "MADNESS" if someone has a negative opinion and wouldn't recommend it.

      Delete
  20. Amanda Raponi16 April 2014 at 20:45

    For those in Canada, I got mine at The Bay! Shoppers doesn't seem to carry it anywhere.

    ReplyDelete
  21. unebranche16 April 2014 at 22:06

    Phew! I was nervous there for a moment…

    ReplyDelete
  22. unebranche16 April 2014 at 22:06

    Phew! I was nervous for a minute…

    ReplyDelete
  23. melanie.sylvia17 April 2014 at 00:04

    oh good because I haven't even tried it yet!

    melaniface

    ReplyDelete
  24. Lacey17 April 2014 at 01:23

    I've been using this balm for YEARS. I will say I have had no problem finding it in the past. I read about it's recommendation here and now I have to order it straight from clinique.com to get it. It is always sold out in every department store around here (D.C.) Blogs do sell products.

    ReplyDelete
  25. Christina17 April 2014 at 04:17

    I have had no trouble ordering it from Sephora.com in the US.

    I ordered a tub, saw the rumors that it might be discontinued and ordered two more tubs. The site says it's still in stock.

    ReplyDelete
  26. Christina17 April 2014 at 04:18

    I'm in the US and I have had no trouble getting it from sephora.com. The site seems as though it always has it in stock.

    ReplyDelete
  27. Anonymous17 April 2014 at 04:45

    I absolutely bought Take The Day Off Cleaning Balm based on your recommendation of it on your blog. I'm on my second jar and I love it. When I read the first sentence of this post my heart literally started to beat a little faster as I thought you were announcing it was being discontinued. I live in northern California and have had no trouble finding it so far. I have not been so lucky getting my hands on Hydraluron- another product that I want to try based on your blog. I read that Walgreens was suppose to start selling it here in early April, but I've called every Walgreens in my area and they don't know what I'm talking about. Thanks Caroline P.S. If you ever come to San Francisco be sure to post about where you will be.

    ReplyDelete
  28. Unknown17 April 2014 at 07:40

    Thank god! Panic over!

    ReplyDelete
  29. Unknown17 April 2014 at 07:40

    Thank God! Panic over

    ReplyDelete
  30. Victoria17 April 2014 at 08:03

    Another one here coming down from a minor panic! The snippet on Bloglovin' didn't sound good. Was even coming up with a plan of attack to stock up in the few seconds it took the page to load.

    ReplyDelete
  31. onefiftyfour17 April 2014 at 08:04

    Ha, love that last comment! I purchased this because I saw it on your blog :)

    onefiftyfour

    ReplyDelete
  32. Tom17 April 2014 at 10:24

    Yay, just bought myself a pot from Boots!

    ReplyDelete
  33. Ayelet17 April 2014 at 11:34

    If anyone from Clinique is reading this blog (which you should of course...) - could you please tell us why this lovely balm does not retail is all countries in Europe, e.g. The Netherlands? And while I'm at it - why, oh why did you lower the SPF on the Superdefence 25 (now 20)?

    ReplyDelete
  34. Pink Elephant Blog17 April 2014 at 11:43

    O!M!G!!! I nearly had a heart attack when I started reading this post! Was about to run out and stock up!! Phew!!!

    ReplyDelete
  35. Anonymous17 April 2014 at 11:55

    Great product but why don't they sell it in airports? Certainly the last couple I've tried, in various countries, they haven't stocked it. :-(

    ReplyDelete
  36. EmmaL17 April 2014 at 16:19

    I do find counters don't often let their staff know what's going on with the product!

    I reviewed the Clinique Balm on my blog today:
    emmazingbeauty.blogspot.com

    ReplyDelete
  37. Laura17 April 2014 at 18:03

    Oh my gosh, I nearly died when I saw the title of this pop up in my bloglovin' feed. Thank goodness it is staying, although I do have three pots in backup just in case...

    Laura x | Life and Lipstick

    ReplyDelete
  38. Unknown18 April 2014 at 03:20

    I need a recommendation for moisturizer for oily skin currently using Lush Vanishing Cream, don't love it really. I use liz earle cleanse and polish hot cloth cleanser and the toner from liz earle collection. After watching your body talk I am defintely adding a exfoliating cleanser.

    ReplyDelete
  39. Vini @dndb18 April 2014 at 07:47

    Thank god it is staying!! I love this product!!

    ReplyDelete
  40. diaNa18 April 2014 at 10:39

    Gave me such a scare!! I LOVE this product!!

    ReplyDelete
  41. SaraTiara19 April 2014 at 09:22

    Yeah I used to work for Clinique and I noticed all of last year when I was recommending it to my clients it started selling out really quickly. I converted other consultants so the 6 pots we got delivered each week soon weren't enough! That was in the 2nd busiest counter in Scotland - crazy! Then when it was featured in mags last summer it rarely arrived in delivery! Other counters were even advising clients that it was being discontinued..... once that starts, it spreads like wildfire. I don't work for Clinique anymore, but its definitely one product I'd pay full price for. Lasts me months. The Ren purity balm is nice too, but I prefer a pot for balms as apposed to tubes.

    ReplyDelete
    Replies
    1. Pea20 April 2014 at 10:30

      REN have brought the tub version of the balm back! :)

      Delete
  42. Pea19 April 2014 at 09:32

    Oh thank goodness! I love this balm - couldn't get it again when my last tub ran out, so I got the REN balm instead. They are both lovely so at least I have a couple of options now. The REN one only has one downside, which is that it stings my eyes. Other than that, love both.

    ReplyDelete
  43. Unknown20 April 2014 at 07:29

    Halleluja!
    I'm really glad! TBS Camomile balm is not doing it for me as this one, and the one you keep recommending (I forgot the name), is a bit out of my budget. So yay Clinique!!

    ReplyDelete
  44. Simple - xo21 April 2014 at 00:41

    Hi Caroline!
    I know it's totally off topic to ask this question on this post, but what do you think of what this post says about the cetaphil cleanser? It says that all of the ingredients can actually lead to cancer. I would like to know what you think of that.

    Thank you!

    ReplyDelete
  45. daydreaming beauty21 April 2014 at 02:45

    I hadn't heard that it was going away, so thankfully I avoided the panic! I have been using this for a year and will not remove makeup with anything else. It's amazing. Though I do want to try the REN Balm! :)

    ReplyDelete
  46. Qulqa21 April 2014 at 12:44

    Dear Caroline,

    please do a Cheat Sheet about neck care. I'm 33, but my face looks at least 10 years younger, neck not so much :-/
    Thank you in advance!

    ReplyDelete
  47. JP21 April 2014 at 16:34

    Hi Caroline! I wonder how should I clean my face after gym/running outdoors? I feel, especially when training outdoors, that my skin deserves then a better clean but not sure if it's just my impression and shower followed with usual products suffice, or should i apply somethign harder?

    ReplyDelete
  48. KW21 April 2014 at 20:40

    hysterical! You should be getting a cut of this... srsly... "do they know who u r?"

    ReplyDelete
  49. Anonymous22 April 2014 at 03:12

    Cetaphil for a 2nd cleanse? Ingredients: water, cetyl alcohol, propylene glycol, sodium laurl sulfate, stearl alcohol, methylparaben, propylparaben, butylparaben. This was recommended by my derm.

    I am your mother's age. In fact, I would be your mother's twin except for the fact that she has beautiful skin and I don't. Upon finding your blog, I have changed my wicked ways and ditched the cleansing wipes. Am now using coconut oil for my one and only cleanse.

    Cetaphil: Yes or No

    Riley (who is an old dog but who can be taught new tricks. Proof? I have an iPhone. My grandkids are amazed.)

    ReplyDelete
    Replies
    1. Anonymous22 April 2014 at 16:26

      Never mind. I found the answer on your blog. Henceforth, I will read every page of your blog before I will ask another question. ;)

      Riley

      Delete
  50. Judy S24 April 2014 at 07:10

    Yipeee!!! I thought it would be discontinued already. Thanks for sharing this info. It made my day =)

    ReplyDelete
  51. louise6 May 2014 at 09:51

    I bought the last tub from boots manchester, skipped all the way back to work, opened it sat at mg desk to gaze loveingly at my loot... finger marks in the balm...... noooooooooooo!

    ReplyDelete

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